Occasionally during snow plowing, wet or heavy snow from the plow may push mailboxes over. Agencies plow snow only on roads in their jurisdiction. If you live on a state road, contact IDOT at 815-434-6131. If you live on a township road, you should notify your road commissioner. If you live on a county road, you may contact the highway department and personnel will inspect the reported mailbox after the roads have been cleared of snow and ice.