This position is responsible for the organization, coordination and supervision of the day-to-day operation of the Case Coordination Unit. The SPD supervises personnel in the performance of their duties; ensures provision of the necessary information and analysis to produce accurate and detailed statistical and administrative reports. They administer Case Assessment, Case Management, Information and Assistance, Outreach, Caregiver Services, and Nursing Home Prescreens.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Hires, assigns, supervises, evaluates, and terminates all Case Coordination Unit staff in consultation with the Administrator; Supervises and assists staff in their duties as needed.
2. Develops, maintains, updates, and implements necessary procedures to ensure effective operation of all programs/services delivered by the Case Coordination Unit
3. Supervise and implement the billing procedure to be used for the Case Coordination Unit
4. Ensure education, training, and recertification of all assigned staff as required by funding sources
5. Maintain computer data files and ensures that all Area Agency and other programmatic reports/requests pertaining to CCU services are completed properly and submitted on time
6. Monitor quality assurance of client record content produced by staff and program
7. Prepare grant budgets and revisions with input from the Administrator
8. Assess community needs and formulate plans to meet those needs
9. Prepares quarterly and annual reports for the Board of Health
10. Keep current with new information by attending meetings sponsored by the Illinois Department on Aging, the Area Agency on Aging, Illinois Council of Case Coordination Units, Grundy County Interagency Council, Senior Legislative Committee, and other community meetings
11. Schedule coverage of all five outreach sites located throughout the county
12. Organize activities for annual Senior Health Fairs and Older Americans Month Celebration to promote awareness
13. Plan and schedule wellness activities
14. Develop and distribute quarterly senior newsletter; and press releases regarding senior services to further promote awareness of available programs and services
15. Keep current and knowledgeable on all programs and service and ensure that staff is kept informed
16. Act as the Grundy County Senior Health Insurance Program (SHIP) Coordinator 17. Maintain good working relationships with Public Aid, County Clerk, Home Delivered Meal providers, Homemaker services, Ombudsman, and other community agencies and providers 18. Abides by policies of the Board of Health and Grundy County Personnel Code
The SPD supervises employees in the Senior Programs Unit and will carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Their responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Candidates should be a RN, or have a BSN, or BA/BS degree in social science, social work or related field; One year of program experience, which is defined as assessment, provision, and/or authorization of formal services for the elderly, may replace one year of college education up to and including four years of experience replacing a baccalaureate degree, or be a LPN with one year of program experience which is defined as assessment of and provision of formal services for the elderly and/or authorizing service provision; or
Sets example for staff in regards to performance and behavior; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills; Maintains harmony among workers and resolves grievances.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals; Ability to effectively present information and respond to questions from groups of manager, clients, customers, and the general public; Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
Contributes to building a positive team spirit; ability to create an atmosphere where employees are motivated and productive
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Manages difficult or emotional customer situations; Responds promptly to customer needs – external and internal; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Ability to calculate figures and utilize percentages for budget purposes as well as for monitoring monthly service goals.
Ability to define problems, collect data, establish facts, and draw valid conclusions; Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Required to complete and maintain certification as a Community Care Programs Case Manager as required by the Illinois Department on Aging.
A valid driver’s license and proof of insurance are a job requirement as is statewide travel; Required to complete and maintain certification as a SHIP Counselor as required by the Illinois Department of Insurance.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Interested candidates must submit, in addition to their resume, a Cover Letter detailing their interest in our position and discuss why they would be a great addition to the department. In addition, candidates must provide a salary history.
Please send your cover letter and resume to:
Grundy County Health Department
Human Resources Director Grundy County Administration Center 1320 Union St Morris, IL 60450
No phones calls please EOE